Each item is crafted with love and care so please read the following instructions to ensure it stays in its best condition; 
• Avoid washing machine
• Avoid ironing
• No excessive amount of water 
• Keep in dust bag for storing 
• Avoid Bleach
• Clean it with a soft / microfiber - slightly wet towel or using baby wipes and use vapor or steam  for ironning.

• Packages are allowed for check-up, shipping fees are paid in all cases.
• For exchange or refund, please contact us on
business@melange-eg.com or on our Instagram page.
•Shipping/ Courier fees are obligatory in case of exchange or refund unless the product is defected or order mishandled
• Refund / Exchange are done within  TWO days only after receiving the
order
• Sale items are subject to checkup, but can't be exchanged or refunded after received.
• Items should be in their original state and packaging in case of refund or exchange
• If you have any inquiries please send us an email business@melange-eg.com 
• Delivery takes about 3-7 days according to locations and holidays.

For more inquiries please send us an email on
business@melange-eg.com

Inside Cairo / Alexandria delivery takes 2-4 business days
Other governorates delivery takes 5-6 business days